Privacy Policy
The short version: 26Keys is a premium, ad-free app. Your writing stays on your device or your own iCloud account. We don't store your content on our servers, we don't sell your data, and we don't use it to train any AI model. We collect only your name and basic usage analytics to improve the app.
26Keys is a product of Jambav, Inc., a Delaware corporation. This Privacy Policy explains how we collect, use, and protect your information when you use the 26Keys macOS application.
1. Our Privacy Commitments
Built with your privacy in mind
- No ads — 26Keys is entirely ad-free. We will never show advertisements or work with ad networks.
- No data selling — We do not sell, rent, or share your personal information with any third party.
- No data stored on our servers — Your writing content stays on your device and your iCloud account. We do not store it on our servers.
- No AI training on your data — Your content is never used to train any AI or machine learning model.
2. Information We Collect
Minimal, purposeful
- Your name — provided during setup to personalize your in-app experience. This can be your real name or a nickname. We do not verify this information against any external source.
- Usage analytics and device information — such as app interactions, device type, and operating system, collected to improve app performance and user experience.
3. Information We Do Not Store
What we never touch
- Payment information — Subscriptions are processed entirely through Apple's Mac App Store In-App Purchase system. We never receive or store your payment details.
- Your writing content — All writing is stored locally on your device and may be synced via your personal iCloud account. We do not store your writing on our servers.
4. iCloud Sync
Your iCloud, your data
26Keys offers optional iCloud sync to allow you to access your data across multiple Apple devices signed in to the same Apple ID. If you enable this feature, your data is synced through Apple's iCloud infrastructure — not ours. We have no access to data stored in your iCloud account.
iCloud sync is subject to Apple's Privacy Policy. You can disable iCloud sync at any time in macOS System Settings. The App is fully functional without it.
5. How Your Content Is Processed
Proofreading and feedback features
When you use our proofreading and writing feedback features, your content is sent to third-party large language model (LLM) providers for processing. This content is not stored on our servers and is not used to train any AI model. We recommend that you do not include sensitive personal information in your writing submissions.
6. How We Use Your Information
Only what's needed
We use the limited information we collect to:
- Personalize your app experience
- Analyze usage patterns to improve features and fix issues
- Communicate important updates about the app
7. Third-Party Services
Minimal, transparent
We use third-party analytics tools and LLM providers to operate and improve the app. These services may process data in accordance with their own privacy policies. We do not sell, rent, or share your personal information with third parties for any purpose.
The only other third-party service involved is Apple's Mac App Store, which handles subscription transactions and is governed by Apple's Privacy Policy.
8. Data Storage & Security
Secure by design
Your writing content remains on your device and/or your iCloud account. The limited data we collect (name and analytics) is stored securely using industry-standard measures.
9. Data Deletion
You're in control
Since we do not store your writing content on our servers, there is no writing data for us to delete. You can remove your locally stored data by deleting the app or managing your iCloud storage directly. If you wish to have your name or analytics data removed, please contact us.
10. Children's Privacy
Designed for professionals
26Keys is designed for working professionals and can be used by anyone who wishes to improve their English skills. We do not knowingly collect personal information from children under 13 beyond what is described in this policy. Since content submitted for proofreading is processed by third-party LLM providers, we recommend that users of all ages avoid sharing private or sensitive information. Parents and guardians should be aware of this before allowing minors to use the app.
11. Changes to This Policy
We'll keep you informed
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or on our website. Continued use of 26Keys after changes constitutes acceptance of the updated policy.
Questions about privacy?
If you have any questions about this Privacy Policy, please contact us at:
Jambav, Inc.